Shipping Policy
At Charisia Vitality, we aim to process and deliver your order as smoothly and efficiently as possible.
1. Shipping Coverage
We currently ship within North America.
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2. Free Shipping
We offer free shipping on all orders within Ontario, Canada.
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3. Shipping Fees for Other Areas
For orders shipping to locations outside Ontario, an additional shipping fee will be automatically applied at checkout based on the destination and selected shipping method.
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4. Order Processing Time
All orders will be processed and shipped within 24 hours after payment is received, excluding weekends, holidays, or unexpected carrier delays.
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5. Shipping Method
Customers may choose their preferred shipping carrier and shipping rate at checkout, depending on the options available for their delivery address.
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6. Delivery Time
Delivery times vary depending on the destination and the shipping carrier selected. Please note that once an order has been shipped, delivery speed is subject to the carrier’s operations.
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7. Shipping Confirmation
Once your order has been shipped, you may receive a shipping confirmation and tracking information, if available from the selected carrier.
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8. Delays
While we strive to ship orders promptly, we are not responsible for delays caused by shipping carriers, weather conditions, customs, or other factors outside our control.
We Support You
We’re available by email Monday–Friday, 10am–5pm EST.
